Effective Date: April 9, 2026
At Rootrix, we value your trust and are committed to protecting your personal information. This Privacy Policy describes how your data is collected, used, and safeguarded when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following categories of information:
– Personal Information: Name, email address, phone number, shipping and billing address
– Transaction Information: Payment details (processed securely via third-party payment gateways)
– Technical Information: IP address, browser type, device information, and cookies
– Usage Data: Pages visited, time spent, and interactions on the website
2. Purpose of Data Collection
We use your information to:
– Process, manage, and deliver orders
– Communicate order updates and customer support
– Improve website performance and user experience
– Prevent fraudulent transactions
– Send promotional and marketing communications (only with your consent)
3. Sharing of Information
We do not sell, trade, or rent your personal data. We may share your information with:
– Payment gateway providers for secure transactions
– Logistics and courier partners for delivery
– IT, analytics, and service providers supporting website operations
– Government or legal authorities if required by law
4. Data Retention
We retain your information only as long as necessary for business, legal, or regulatory purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no online system is completely secure, and we cannot guarantee absolute security.
6. Cookies Policy
Our website uses cookies to enhance your browsing experience and analyze traffic. You may disable cookies in your browser settings.
7. Your Rights
You have the right to:
– Access your personal data
– Request correction or deletion
– Withdraw consent for marketing communications
To exercise these rights, contact us at the email below.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
9. Policy Updates
Rootrix reserves the right to update this Privacy Policy at any time. Changes will be effective upon posting.
10. Contact Information
For any privacy-related concerns, contact us at:
Email: rootrixcare@gmail.com
Business Name: Rootrix
Business Address: Bangalore, Karnataka, India