Terms And Condition

Effective Date: April 9, 2026

Welcome to Rootrix. By accessing or using our website, you agree to be bound by the following terms.

1. General

– This website is owned and operated by Rootrix

– We reserve the right to modify these terms at any time without prior notice

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or accessing under parental supervision.

3. Products & Pricing

– All prices are listed in Indian Rupees (INR ₹)

– We strive for accuracy; however, errors in pricing or product details may occur

– We reserve the right to cancel or refuse any order at our discretion

4. Orders & Payments

– Orders are confirmed only upon successful payment

– Payments are processed via secure third-party gateways

– Rootrix shall not be liable for payment gateway failures

5. Shipping & Delivery

– Orders are processed within 1–3 business days

– Delivery timelines vary based on location and courier partner

– Rootrix is not liable for delays caused by external factors (courier, weather, strikes, etc.)

6. Returns, Refunds & Replacements

– Returns are accepted only for damaged, defective, or incorrect products

– Issues must be reported within 48 hours of delivery with proof

– Refunds/replacements will be processed after verification

– Refund timelines depend on the payment provider

7. Cancellation Policy

– Orders can be cancelled before dispatch only

– Once shipped, cancellation is not permitted

8. Intellectual Property

All content on this website, including logos, images, text, and design, is the exclusive property of Rootrix and protected under applicable laws.

9. Limitation of Liability

– Rootrix shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website

– Our products are cosmetic in nature, and results may vary from individual to individual

10. User Conduct

You agree not to misuse the website, engage in fraudulent activities, or violate any applicable laws.

11. Governing Law & Jurisdiction

These terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

12. Contact Information

For any queries or concerns:
Email: rootrixcare@gmail.com

Business Name: Rootrix
Business Address: Bangalore, Karnataka, India